Useful Information

How to find us & Parking

Walking distance from Shrewsbury's town centre


All your frequently asked questions answered.

Download Our Tech Spec

Download the audio, lighting, and floor specs for Velvet.


Info for those with disabilities.

Lost Property

Left something behind? We'll try and track it down for you.


Lost Property


To report lost property, please download the lost property form attached and email it to with the title LOST PROPERTY.  We will answer your query as promptly as possible.

Please ensure you contact the venue via website before attempting to collect any lost property.

To help with your enquiry, all fields need to be completed along with a description of the item lost.

Please Note: The Lost Property Form is a Police requirement and MUST be completed in order to deal with your request. All lost property will be appropriately disposed of after 28 days, in line with legal requirements.