Useful Information

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Walking distance from Shrewsbury's town centre


All your frequently asked questions answered.

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Velvet bar staff


Q: How do we book a function?

A: Please contact our Events Team – Jo on 01743 281712 or email for a guided tour of the venue or to arrange an informal chat over a cup of coffee to discuss your individual party needs.
Q: Do we need to pay a deposit?
A: Yes. We do ask for a deposit to confirm your booking.  Deposit depends on what your requirements are. 
Q: What forms of payment do you take?
A: We take all major Credit-Debit Cards and Cash
Q: Can we have a choice of menu?
A: Whatever your specific requirement for your particular menu - the answer is yes you can!  Whether you want a fixed price per head, or something out of the ordinary it is all possible. Perhaps you're looking for a special creative buffet menu, or your guests like traditional favourites with a contemporary twist.
Q: When do you need the final numbers for our party?
A: 10 days prior to the date of your booking along with your choice of menu but don't worry if you need to make adjustments up until the day before your booking.
Q: Do you cater for all types of dietary requirements?
A: Yes.  We cater for vegan, gluten-free, coeliac (wheat-free), lactose (Dairy Free) and even sugar-free options - for guests with either a lifestyle choice or those with specific dietary requirements.
Q: Can we bring a cake with us?
A: Yes, or we can get our chefs to make you a unique cake for your party
 Q: Can we decorate our room, Balloons, Posters (etc)
A: Yes, and if you’re running out of time we can do that for you.
Q: Can we have drinks packages?
A: Yes.  We can arrange bespoke packages, including cocktails, champagne, wine, pimms etc
 Q: If we wanted something different could you do that for us?
A: Yes.  If you fancy a chocolate fountain at your party, perhaps a circus performer, an entertaining cabaret act, a florist or naked butler … whatever it is - we've got some great contacts and some great suggestions - to make your occasion even more special!
 Q: Do you have a smoking area?
A: Yes, we have a roof top terrace.
Q: Can we bring our children with us?
A: Yes, children are very welcome at Velvet.
Q: Do you have accommodation?
A: No: but we do have some local Hotels and B & B's handy see our suppliers list for full details.
Q: can you recommend a taxi company?
A: Central Cars 01743 441144, Comet Cars 01743 343121, Kitty Cars (Ladies Only) 01743 341144, Vincent’s 01743 367777 or there is the station taxi rank across the road.